Related article: Dark Factory: from shop floor to back office
Episode · 18 min
dark: when the factory runs without people
In manufacturing, "dark" means the factory runs 24/7 with no one there. That concept is now moving into e-commerce back offices. How AI agents take over invoicing, procurement, and returns at a fraction of today's cost.
Want to talk about what you heard
We are always happy to talk through what you heard and how it applies to your operation.